INTRODUCTION

Hive was born as a response to the outdated, out of touch and overly complicated apartment rental experience we all know too well. Our goal is to create a convenient and modern living solution with a vibrant, diverse and active community at its core.

The guidelines in this document are in place to serve the improved living experience we strive for at Hive. We don’t intend to dictate the way people act and spaces are used but feel strongly that the guidelines below help ensure the best possible experience for all.

GENERAL

There are a few key guidelines which make up the fundamentals of Hive’s community ethos:

•Respect: We trust that all residents will be mindful and respectful of other residents, guests, visitors and members of the Hive team.

•Registration: All residents are required to submit the necessary documentation to be registered with the Hive management team.

•Adult Community: Hive is an adult only (18+) community. This is applicable to all residents, guests and visitors.

•Violence: We have a strict zero-tolerance policy against any form of violence in our building, physical or otherwise.

•Communication: If you have any comments, suggestions or complaints, please email the Hive Management team at [email protected]

•Guideline Updates: These guidelines may be updated from time to time by the management team.

GUESTS

Your guests are more than welcome at Hive, but we ask that you keep the following considerations in mind to make sure other residents’ use of the building is not compromised:

•Number of Guests: As our common areas are limited in size, a maximum of 2 guests can be allowed per resident in these spaces when they are not booked.

•Registration: Your guest(s) will be asked to register at the reception desk when they arrive.

•Accompaniment: Guests are expected to be with the resident(s) they are visiting when in the building.

•Guideline Awareness: Please make sure to familiarize your guest(s) with our community guidelines to ensure they are respecting our residents’ spaces.

•Denied Access: If a guest has repeatedly or severely disrespected the Hive building or its community by disregarding these rules, we may unfortunately need to deny them access to the building for a time period deemed appropriate by our management team.

PETS

As you’ll quickly notice, pets are very much a part of the community at Hive. We welcome them with open arms and are happy to have them around, but there are a few important things we ask of you if you have one or more pets.

•Types of Pets: We can only allow standard household pets with prior approval from Hive Management to be kept in our building.

•Training: We trust that your pet is well trained and capable of being around other pets and people.

•Leashes: Please keep dogs, and any other animals that are typically leashed, on a leash at all times in the common areas of the building. This helps avoid any accidents and makes others feel comfortable around them.

•Responsibility: Our policy is simple – your pet, your responsibility. Please make sure to keep an eye on them and that they respect our building and members.

•Pet Waste: Please make sure your pet’s bathroom breaks are taken outside away from the building premises (including the courtyard) and avoid the risk of them doing it anywhere inside the building to the best of your ability (particularly on any furniture).

•Registration: Your pet(s) is/are expected to be registered with the Dubai Municipality Vet Services and to comply with their regulations.

•Furniture: Please keep your pets off of any fabric furniture in the common areas.

•Treatment: Pets are considered a member of the Hive community just like any other person and are expected to be respected by all.

YOUR APARTMENT

Your Hive apartment is your personal pod within the building and is designed to be modern, compact, user-oriented and detail-driven. It’s fully furnished and equipped with everything you’ll need so you can get settled and focus on making the space your own. Below are a few things to note that will help you and your neighbors get the most out of your home.

•Waste Disposal: Please dispose of waste properly via the garbage chute rooms located on each floor.

•Non-Smoking: All Hive apartments are non-smoking. If you’d like to smoke, please do so on your balcony if you have one, or in our outdoor common areas.

•Noise Levels: Please be mindful of your neighbors and keep noise volumes in your apartment at a reasonable level.

•Cleaning Services: We offer paid in-house cleaning services at Hive, but you are free to bring your own external cleaners as long as they register at the front desk when they arrive.

•Maintenance & Repair: We have an in-house maintenance team that handles anything you may need in your apartment, so please refrain from hiring external contractors unless approved with written confirmation by the management team.

•Apartment Care: Please treat your apartment with care and make sure to keep it in good condition throughout your tenancy.

•Raising Minor Issues: If you have any issue with your apartment, please submit a ticket on the Hive App. You may also reach out to the security team if you need emergency assistance. Please do not request services directly from the maintenance or cleaning staff.

•Raising Major Issues: If you face any major issues in your apartment with water, gas, electricity, or fire, please submit a ticket and report it to the security team immediately to prevent it from getting worse.

•Maximum Occupancy: The maximum number of residents allowed to be registered per apartment type is:

•Studio = 2 residents

•1 BDR = 2 residents

•2 BDR = 4 residents

•3 BDR = 6 residents

•4 BDR = 8 residents

•Co-occupants: You are welcome to move in with co-occupants based on the maximum occupancy above. We simply ask that they provide the necessary documents to be registered with us.

COMMON AREAS & FACILITIES

Our common areas are designed to be an extension of your living space and are a big part of what sets us apart from other residential buildings. They are all accessible to residents, sometimes bookable, vary in size and utility, and are ready to host activities for you, your neighbors, and your guests. Below are some things to keep in mind when using these spaces.

•Intended Look & Feel: A lot of effort has gone and continues to go into making the common areas look the way they do. Please respect that hard work and do not make any additions or modifications to any of the common areas.

•Storage: Please do not store any personal items in the common areas.

•Corridor Doormats: We’d like to keep our corridors looking cohesive and uniform, so please avoid placing doormats with unusual shapes, colors, and sizes outside of your apartment door.

•Smoking: Please refrain from smoking or vaping in the indoor common areas.

•Bookings: If you’ve booked any of the bookable common areas, we ask that you be present during the booking. Please refrain from booking the space for others.

LOUNGE AREA

The lounge is meant to act as an extension of your living room, but also as a coworking space during the day on weekdays. It is a space for productivity, socializing, and lounging all at once.

•Accessibility: The lounge area is only intended for Hive residents and their guests.

•Noise Levels: Please be mindful of others working in the space and keep noise levels to a reasonable level throughout the workday. If you need to get on a call, please do so in one of the privacy booths and avoid using speaker mode.

•Curated Music: We’ve worked with music specialists to curate the music in the common areas, so please avoid playing your own music from a speaker.

•Sleeping: Please refrain from sleeping on the furniture – there’s a perfectly welcoming bed a short elevator ride away.

•Alcohol Consumption: We’re not going to say alcohol is forbidden in the lobby & lounge area, so please help us by being discreet and responsible if you do drink down there.

•Gaming: Before engaging in a heated game of foosball or ping-pong, please be mindful of others working in the space that may need some quiet time.

CO-WORKING TABLES

The communal coworking tables in the lounge are the closest thing we have to proper office desks. They are the primary choice for people looking to work for long hours in the lounge and are in high demand.

•Day-to-Day Use: The tables are available to everyone on a first-come, first-served basis. Please be mindful of others and do not leave any personal items at the tables to reserve a spot.

•Resident Priority: As seating is limited, we ask that Hive residents are given priority to use the tables.

•Food: Please refrain from eating at the coworking tables to avoid bothering other users with sounds and smells.

•Cleanliness: Please help us keep the tables clean while and after you are using them.

LAUNDRY MACHINES

Our shared laundry machines are a unique feature at Hive and provide opportunities for chance encounters and socializing while doing a chore that would otherwise be isolating.

•Bookings: A booking through the Hive App is required to use the laundry machines. Please only book one washing machine and one drying machine at a time.

•Time Slots: Please respect your booking start and end time to ensure a smooth transition between time slots.

•Unattended Laundry: If laundry is left unattended for more than five minutes past a booking end time and is taking up time from your booking, please inform the security staff, who will remove the laundry and inform the resident with the previous booking.

•Pet Accessories: Please book and use only the machines labeled for pets if you need to wash anything for them.

•Laundry Etiquette: We ask that you keep the next user in mind and wipe down or remove any dirt or lint from the washers and dryers after your cycle is finished.

•Daily Clean-Out: To keep the laundry room looking fresh, our security team checks the room every night for laundry left behind and stores anything they find in the lost and found.

MULTI-PURPOSE ROOM

The multi-purpose room (MPR) is a bookable space that can be used for anything from yoga classes to movie nights and important client meetings. When it’s not booked, it acts as an extension of the lounge and coworking space.

•Day-to-Day Use: When there is no active booking, the use of this room is on a first-come, first-served basis. If you’d like to use it without booking it, please leave the curtains and door open so others know they can still come in.

•Bookings: If you’d like to have the room all to yourself, please make a booking via the Hive App. Whether or not you close the door and curtains during your booking is up to you.

•Booking Limits: To make sure everyone gets a fair chance to use the room, every resident is limited to 4 hours of bookings per week.

•Maximum Capacity: When booked, the MPR’s maximum capacity is 10 people including any Hive residents.

•Cleanliness: Please help us keep the room clean while and after you are using it.

•Noise Levels: Although the space can be closed off, please be mindful of others working in the rest of the lounge and keep noise levels to a reasonable level.

COMMUNAL KITCHEN

The Communal Kitchen at Hive is intended to be a space for mid-day break encounters, small gatherings, and culinary experiences. By day, it functions as a shared pantry where you can get coffee, water, and snacks. By night, it becomes a bookable space to cook and dine with friends and neighbors.

•Day-to-Day Use: When there is no active booking, the kitchen is a first-come, first-served space.

•Bookings: If you’d like the kitchen all to yourself, please make a booking via the Hive App.

•Maximum Capacity: When booked, the kitchen’s maximum capacity is 10 people including any Hive residents.

•Cleanliness: Please make sure to clean the space once you’ve finished so others can continue to use it.

•Shared Kitchenware: The kitchenware and cooking accessories found in the space are free to use, but please refrain from taking anything back to your apartment or storing your personal things in the kitchen.

•Shared Fridge: The fridge and freezer are meant to be shared. If you don’t want anyone grabbing your things, please make sure to label them.

•Monthly Clean-Out: Once a month, Hive staff will go through the fridge, freezer, and storage to dispose of anything that’s gone bad, so make sure to keep track of anything you have in there.

BBQ AREA

The BBQ area is an extension of the communal kitchen and another space for laid-back gatherings and dining experiences with your friends and neighbors.

•Day-to-Day Use: When there is no active booking, the BBQ area is a first-come, first-served space.

•Bookings: If you’d like the area all to yourself, please make a booking via the Hive App.

•Maximum Capacity: When booked, the BBQ area’s maximum capacity is 10 people including any Hive residents.

•Grill Cleaning: Please make sure to clean the BBQ grills before and after using them. We recommend doing so with high heat and an appropriate brush.

•Playing Music: You may play your own music from a speaker until 23:00, keeping the volume at a reasonable level. If the music is too loud or we receive complaints, our security staff may ask you to lower the volume.

•Noise Levels: Sound echoes in our courtyard, so please ensure you and your guests keep noise levels reasonable, especially after 23:00.

•Gas Safety: Ensure the gas is properly shut off before leaving the area. If you need help, reach out to security staff or the management team.

GYM

The gym at Hive is a compact space with the essentials. With so many young and active people in the building, it can get quite busy.

•Resident Priority: Since our gym isn’t very big, we ask that Hive residents are given priority to use the space.

•Guests: Your guests are welcome to use the gym as long as they are with you.

•Gym Hours: The gym is always open except in the early mornings between 03:00 – 05:00 when our staff cleans it.

•Quiet Hours: Please refrain from heavy lifting and dropping weights between 22:00 and 08:00.

•Gym Etiquette:

•Put weights and equipment back in place after use.

•Control movements and avoid dropping weights.

•Share machines and equipment.

•Wipe down machines and equipment after use.

•Pets: Pets are not allowed in the gym for safety reasons.

•Personal Music: Listen to music with headphones, not speakers.

•Personal Trainers: You may bring your personal trainer as a guest.

•Resident Trainers: If you’re a resident and a personal trainer, please contact the Hive Management team for approval before conducting any training sessions in the gym.

ROOFTOP & POOL AREA

Our rooftop is one of our most sought-after spaces, offering incredible sunset views, a pool for leisure and exercise, and various lounging and gathering options.

•Rooftop Hours: Open daily from 08:00 to 23:00.

•Guests: Guests are welcome on the rooftop if accompanied by residents.

•Food: Please eat only in designated seating areas, and avoid having food around the pool.

•Shatterproof Containers: Please avoid drinking from glass containers around the pool.

•Pets: Pets are not allowed in the rooftop area.

•Personal Music: Use headphones if you’d like to listen to music.

•No Diving: Please refrain from diving, as the pool has multiple levels and is not designed for diving.

•Lifeguard Instructions: Follow any instructions given by the lifeguard.

•Cleanliness: Help us keep the rooftop clean by picking up after yourself.

•Gatherings: Gatherings and parties are typically not allowed. If you need the space for a specific occasion, please contact the Hive Management team for approval.

PRIVACY BOOTHS

The privacy booths provide a personal, isolated space for focused work or private calls. Two booths are available in the lounge area.

•Required Bookings: A booking through the Hive App is required to use the privacy booths.

•Respected Time Slots: Please respect your booking time and allow others to use the booth at their reserved times.

•Food: Please do not eat or leave food in the booths.

•Cleanliness: Clean up after yourself and leave the booth in good condition for the next user.

GAMING ROOM

The gaming room is a cozy space for those looking to relax or compete with friends in video games.

•Required Bookings: A booking through the Hive App is required to use the gaming room.

•Guests: Guests are welcome in the gaming room if accompanied by a resident.

•Respected Time Slots: Please respect your booking time and allow others to use the room during their reserved times.

•Cleanliness: Clean up after yourself and leave the room in good condition.

•Gaming Accessories: Please do not remove controllers or other gaming accessories from the room.

FABRICATION LAB

The fabrication lab is a space in our basement that houses various tools and worktables for those looking to create, whether that be woodwork or art. It’s a space to disconnect and focus on craft.

•Residents Only: Due to the nature of this room and potential hazards, only Hive residents are allowed in this space; guests are not permitted.

•Day-to-Day Use: When there is no active booking, the fabrication lab is available on a first-come, first-served basis.

•Bookings: If you’d like exclusive access, please make a booking via the Hive App.

•Use of Tools: Only residents who are capable and knowledgeable about handling the tools should use them.

•Caution with Tools: Exercise caution when using tools and equipment, and use protective gear when necessary.

•Cleanliness: Clean up after yourself and return tools to their designated spots before leaving.

•Tools & Equipment: Please do not remove tools or equipment from the lab.

•Storage: The lab is meant for creation, not storage, so please avoid leaving personal items there.

STORAGE ROOM

The storage room provides residents with extra space to store items that may not fit in their apartments.

•Current Residents: Storage is only available to current Hive residents.

•Space Limitations: Space is limited, so we may not be able to accommodate all items.

•Maximum Pieces: Each resident may store a maximum of two bags or boxes.

•Responsible Packing: Please ensure items are properly packaged and sealed before storing them.

PARKING & VEHICLES

Our parking garage is part of the overall resident experience, so we have a few guidelines to keep it functional for everyone.

•Standard Vehicles: The parking garage is designed to accommodate standard vehicles, such as cars and SUVs.

•Maximum Spots: Each apartment type has a specific number of parking spots assigned.

•Parking Assignment: Parking spots are only assigned to residents with registered cars, and only one parking access card is provided per resident.

•Lost/Missing Access Cards: Report lost or missing parking access cards immediately so we can deactivate them. A replacement costs AED 150.

•Parking Access: Use only your assigned card to access the parking area, and avoid sharing it with others.

•Parking Etiquette: Always park in your designated spot and leave enough space for neighboring cars.

•Storage: Do not store personal items in or around your parking spot.

•Safe Driving: Observe the 20 km/h speed limit in the parking area.

•Car Wash Service: Only use the approved car wash provider in the garage.

•Parking Reassignments: Sometimes, parking spots need to be reassigned. We appreciate your patience and cooperation in these situations.

•Liability: We cannot be held responsible for any damage or theft related to vehicles in the parking area.

ACCESS FOBS

Your access fob is your key to the building, your apartment, and other access-controlled spaces within Hive.

•Assigning Fobs: For security reasons, only one fob is assigned per registered resident.

•Lost/Missing Fobs: Report lost or missing fobs to the management team immediately. Replacement costs AED 150.

SAFETY & SECURITY

Safety and security are top priorities for us at Hive. Here are some guidelines to help keep the building safe:

•Barbecues: Barbecues are not allowed on balconies for safety reasons.

•Balcony Smoking: If you smoke on your balcony, use an ashtray and avoid discarding cigarettes off the balcony.

•Fire/Smoke Devices: Do not tamper with, remove, or obstruct fire and smoke devices.

•Fire Safety Inspections: We conduct periodic fire safety inspections, and we appreciate your cooperation.

•Emergency Situations: In an emergency, we will try to contact you for apartment access. If there’s no response, our team may enter to assess and control the situation.

APPLICATION OF GUIDELINES

We strive to maintain an open and respectful community and will communicate guidelines again if they are missed or disregarded.

Our hope is to resolve issues through informal reminders. However, repeated violations may result in formal notices, fines, or, in extreme cases, eviction.